Effective Communication

Communication is at the heart of all that we do in a day – and yet our ability to master this seemingly simple set of tools can be the difference between excellence and mediocrity, influence and unimportance, winning and losing.
Invite ThinkSayDo.biz to present a tailor-made workshop to your team and see the difference that developing these skills can have on your success.
Choose from our most common course elements to design a workshop that meets your needs:

Communication Styles and Why They Matter
○ The 5 Basic Communication Styles
○ Understanding Personality Styles and How Each Communicates

Spoken Communication:
○ Preparing and Presenting PowerPoint Presentations
○ Win-Win Conversations
○ Telephone and Receptionist Etiquette

Written Communication
○ How to Improve Your Business Writing
○ Taking Efficient Meeting Minutes
○ Writing Business-like Emails and Text Messages

Non-verbal Communication
○ Body Language

Barriers to Effective Communication
○ Cross-Cultural Communication
○ Conflict Resolution